Help
Short answers to the things people actually get stuck on, from one person who believes managing money well is part of stewarding it. If something here is wrong or missing, tell us — that is worth knowing.
Getting started
From a new account to your first budget, in the order it really happens.
- What Above Money doesA budgeting and debt-payoff tool that reads your accounts. What it can do, and what it won't do on purpose.
- Connect your first bankHow connecting a bank works, what comes in, and what to do if your bank isn't listed.
- Your first transactionsWhat happens after you connect, why pending and cleared are kept apart, and what to do first.
- Build your first budgetStart from what you really spent, not a blank page. How the Budget page reads, and how you change the month in one place.
- Your daily briefThe daily email: what's in it, what's left out on purpose, and how to start or stop it.
Transactions
Your transactions: categories and rules, splits, and transfers between your own accounts.
- Categories and rulesSort a place once and have it sorted next time, and what happens to past transactions when you delete a category.
- Splitting a transactionOne receipt across several categories, without making up fake transactions.
- Transfers between your own accountsWhy moving your own money isn't income or spending, and how to mark a transfer so your numbers tell the truth.
Reports
Looking back: how each month went against its budget, what came in next to what went out, and what you owed.
Budget
Building a month, and what the numbers on it mean.
Accounts
The accounts behind your transactions: your banks and how they update, manual accounts, and your debts.
- Keeping your data currentHow often your banks update on their own, and the three reasons a bank can stop updating.
- Adding manual accounts and debtsFor cash, a bank we can't connect to, or anything you'd rather not connect. Everything works the same afterward.
- Cards, loans and the payoff mathWhich cards and loans come in on their own, which you add yourself, and why the promotional rate fields matter.
Savings Goals
What you're saving for, how we work out its pace, and the money that goes in and out.
Debt Payoff
Your payoff plan, and how to try a different one before you choose it.
Trophy Case
Debts paid off and goals reached, kept where you can see them.
Your data & security
What we hold, what we can see, and how to take it all back.
- What we hold about you, and how to take it backWhat's stored, what we can see, what you can export today, and how to delete everything yourself.
- Logging in: Face ID, two-factor, and getting back inHow Face ID, two-factor and Email codes fit together, how long the app keeps you logged in, and what to do if you lose your phone or can't get in.
- Sharing your account with your SpouseInvite your Spouse to see your account with a login of their own, choose Full Edit or Read Only, and change or end it any time.
Still stuck? Email info@abovemoney.com and say what you expected to happen. A real person reads it.